Faqs

Frequently Questions

In our customer portal you can ask us questions about your ASIC miner, or put in a request for support. Likewise you can also use our live chat, Telegram, support email, or phone number.
We accept Perfect Money, Paypal, Skrill and cryptocurrency payments. All payments are done line through out customer portal.
Yes, there is a $21.00 per U (1.75 inches). This fee covers hardware mounting, network setup, transportation, configuration and cabling. This is a one time fee. Fee can be reduced for contracts 6mo+ and longer. Fee is waived for 12mo+ contracts.
Yes you can. Please call ahead, and bring and ID with you so we can verify your identity. We have a system we must sign you into and log your visit for insurance and security purposes.
Yes, of course! Contact us for any hosting request. A member of our team will get back to you as soon as possible after review. Make sure to specify the type of miner, the quantity and when you’d like to have your miners hosted.
Your hosted time will not begin until your units have arrived.
At the conclusion of your hosting agreement, The Customer may either pay for extraction of thier unit or it will be decomissioned and disposed.
Yes, of course. The same rates apply, no matter the equipment. Contact us for any hosting request. A member of our team will get back to you as soon as possible after review.
Yes, our mining facility includes insurance coverage agaisnt theft, fire and much more!
For now, there is no minimum requirement. We think that our service should be available to everyone regardless of the quantity of miners to be hosted. That is why we introduced our flexible pricing table for everyone to benefit from the economies of scale we can achieve, together.